Shipping Policy

Last Updated: 11/6/2025

Overview

This Shipping Policy explains how we deliver the services you purchase from Enginow (“we,” “our,” or “us”). For clarity, "shipping" in this context refers to the delivery, provisioning, or activation of digital services, courses, subscriptions, and any related deliverables.

Service Delivery

Once your purchase is confirmed, we will deliver access to the purchased service through the method specified at checkout (for example, immediate account access, email delivery of credentials, or scheduled onboarding). Delivery instructions and any activation steps will be provided in your order confirmation email.

Delivery Timeframes

Most digital services are delivered instantly or within 24 hours of payment confirmation. For services that require manual setup (such as enterprise onboarding or scheduled mentoring sessions), the expected timeframe will be provided at the time of purchase and in your confirmation email.

Geographic Availability

Our services are available worldwide unless otherwise restricted. Certain services or features may be limited in some regions due to local regulations or third-party provider constraints.

Pricing, Taxes, and Fees

Prices shown at checkout include only the items and services listed. Applicable taxes, duties, or fees may be added at checkout based on your billing information and local tax regulations.

Cancellations, Refunds, and Changes

Our cancellation and refund policies vary by product. In general:

• If a service is delivered instantly (e.g., immediate access to a digital course), refunds may be limited except where required by law or where access has not been used.
• For scheduled or manual services (onboarding, custom work), you may request changes or cancellations prior to service commencement; refunds are handled according to the specific product terms.
• To request a cancellation or refund, contact support as soon as possible with your order details.

Third-Party Providers

Some aspects of service delivery may rely on third-party platforms, payment processors, or content hosts. We are not responsible for delays or interruptions caused by those third parties, but we will work with them to resolve issues where possible.

Customer Responsibilities

To ensure timely delivery, customers must provide accurate contact and billing information, follow any onboarding steps provided, and respond to scheduling or verification requests. Failure to do so may delay service delivery.

Changes to This Shipping Policy

We may update this Shipping Policy periodically. Any material changes will be posted here and reflected in the "Last Updated" date at the top of the page.

Contact Us

If you have questions about delivery, timing, cancellations, or refunds, please contact our support team:

care@enginow.in
Address: Tech Park, Sector 62, Noida, Uttar Pradesh 201301